TECHNOLOGY
Technology
Successful digital marketing requires a solid grasp of current technology combined with a future-focus and willingness to constantly learn and experiment. At Sidebar we’re always considering new possibilities for our clients and looking for the technology to make innovation happen.
Interactive Chatbots
Artificial intelligence (AI) has fundamentally shifted what’s possible for digital customer service. Sidebar has experience in designing, building and deploying sophisticated, customised chat bots across websites and social platforms. This technology significantly cuts down time spent on customer service while simultaneously making it more cost-effective for your business, and more seamless for your customers.
The Sidebar Chatbot solution includes
UX and UI design
Custom, user-centric functional design that ensures every interaction is clear, engaging and helps to facilitate your desired objectives.
Wireframing and prototyping
We’ll define the blueprint for chatbot logic-flows to ensure you’re comfortable before development begins.
Design
We translate your brand identity into the chatbot design to make it look and feel authentically like your unique brand.
Development
Our developers can build across multiple channels and ensure deep integration with existing CRM tools.
Monthly Maintenance
Technical and content updates on a monthly basis to ensure optimal functionality at all times.